Shipping & Returns
- Home
- Return /Exchanges and Refund Policy
Shipping
Shipping Time: Orders from Dharmik Jewels are typically processed and shipped generally within 48 hours of placing the order. Sometimes it may take 3-7 days if we face out of stock.
Shipping Charges: Shipping charges are mention in the last stage of checkout and differs from place to place.
Tracking: You will receive tracking details through WhatsApp, email, or SMS once your order has been shipped.
Return & Refund Policy
Return Policy: We offer a 30-day return policy for all unused and unworn items, It’s important to note that the unpacking video of 360 degree is must to return and it can be returned only if the item is damaged. Refunds will be processed after a thorough check of the returned items.
Eligibility: We offer a 30-day return policy starting from the date of delivery.
Condition: Items must be unused and unworn to be eligible for a return.
Mandatory Requirement for Damaged Items: A complete, unedited 360-degree video recording of the item being unpacked is mandatory for all returns related to damage claims.
Reason for Return: Returns are only accepted if the item is damaged upon arrival. We do not accept returns for change of mind or other reasons.
Return Instructions
Contact Support: Before sending the item back, you must contact our support team at the contact information provided below to initiate the return process and receive a confirmation mail.
Provide Proof: If the item is damaged, you must provide the mandatory 360-degree unpacking video when you contact support.
Secure Packaging: Once your return is approved and you have received a conformation saying that we accept, securely package the item, including the original packaging and all accessories. Write the contact number clearly on the outside of the package.
Shipment: Ship the item back to the address provided by our support team. We recommend using a trackable shipping service.
Refund Policy
Processing Time: Once the returned item is received, it will undergo a thorough check by our quality assurance team. This inspection may take up to 5-7 business days.
Refund Initiation: If the item passes the inspection, your refund will be initiated immediately.
Credit Timeline: Depending on your bank or payment processor, the refund amount should reflect in your original payment method (credit card, bank account, etc.) within 7-10 business days after the initiation date.
It looks like you want me to rewrite your current return policy to be more comprehensive by including specific required elements.
Return & Refund Policy
We want you to be completely satisfied with your purchase. Please review our policy and follow the instructions carefully to ensure a smooth return process.
Criteria for Returns
Eligibility: We offer a 30-day return policy starting from the date of delivery.
Condition: Items must be unused and unworn to be eligible for a return.
Mandatory Requirement for Damaged Items: A complete, unedited 360-degree video recording of the item being unpacked is mandatory for all returns related to damage claims.
Reason for Return: Returns are only accepted if the item is damaged upon arrival. We do not accept returns for change of mind or other reasons.
Clear Return Instructions
Contact Support: Before sending the item back, you must contact our support team at the contact information provided below to initiate the return process and receive a Return Authorization (RA) number.
Provide Proof: If the item is damaged, you must provide the mandatory 360-degree unpacking video when you contact support.
Secure Packaging: Once your return is approved and you have received an RA number, securely package the item, including the original packaging and all accessories. Write the RA number clearly on the outside of the package.
Shipment: Ship the item back to the address provided by our support team. We recommend using a trackable shipping service.
Refund Timeline
Processing Time: Once the returned item is received, it will undergo a thorough check by our quality assurance team. This inspection may take up to 5-7 business days.
Refund Initiation: If the item passes the inspection, your refund will be initiated immediately.
Credit Timeline: Depending on your bank or payment processor, the refund amount should reflect in your original payment method (credit card, bank account, etc.) within 7-10 business days after the initiation date.
Contact Information for Support
For all return inquiries, to obtain a Return confirmation, or for any assistance, please contact us:
| Method | Details |
| care@dharmikjewels.com / info.dharmikjewels@gmail.com | |
| Phone | +91 76769 16169 |
| Business Hours | Monday – Sunday, 9:00 AM – 6:00 PM (Your Time Zone) |